don's green practices
The environment is a major concern at Don’s Auto Body. We are the first body shop in San Francisco to utilize PPG’s Waterborne paint systems which help to improve air quality, promote health & safety of employees, reduces production of volatile organic compounds (VOC’s), and all while continuing to achieve superb performance and quality!
what our customers say
“First off, let me start off by saying that my BMW plays a big part in my daily routine. I really like this car. I was devastated when after I have lovingly cared for over many years it was involved in an intersection collision with a drunk driver in a full size pick-up. I feared the worst – the car was totaled. I brought the car to Don’s Auto Body and my concerns were quickly addressed. It was a bad hit which had bent the frame. In the time that my car was there, I was continuously updated. Soon my car was back home as good as ever. It has now been two years since the accident and my car both runs perfectly and is in great condition.”
-- Steve S., San Francsisco
- Do I need to make an appointment for an estimate?
We strongly recommend that you give us a call to make an appointment for your free estimate so that we may give you our undivided attention. This will allow us to give you and your vehicular issue the optimum time needed in order to examine your car, address any questions you may have, & discuss your repair options.
- It’s just a small dent? Can’t it just be popped out?
When you come in for your free estimate, we will be happy to discuss any and all repair options. We will also be more than happy to discuss freely the cost benefits of any of your available choices.
- Can you communicate with my insurance company for me?
Yes. The majority of the time all it will take is one phone call from you to your insurance company to make your claim and then we can do the rest. Occasionally, it may take further communication on your part with your insurance company. Our goal is to provide you with quick, hassle free service to minimize the trauma that often accompanies auto repair.
- How long will the repairs take?
Repairs vary depending on the amount of damage your vehicle has incurred. We do our best to repair all vehicles in a timely manner. We will be better able to address this question when you come in for your free estimate.
- do you offer warranty on your work?
Let us know! Our goal is to provide you with optimal service. In order to achieve this, we provide Limited Lifetime Warranties on workmanship pertaining to the repairs for as long as you own your vehicle. We also honor the manufacturers’ guarantee on all of the replacement parts.
- What about my deductible?
If it has not been waived by your insurance company, we will collect your deductible upon completion of your repairs. California State Law forbids any auto body from waiving your deductible. Any occurrence of this is considered to be Insurance Fraud.